A friendly reminder....
Have you submitted your PayPal Payment API credentials to us yet?
[We need this info in order to activate your payment module (within your shopping cart) so your shopping cart will be able to process all credit card, debit card and PayPal payments from your customers.]
If not, please follow the instructions below and also (contained within the "Welcome" email we sent you on or near your signup date) on how to obtain your PayPal payment API credentials. Until you do this and submit them to us, we cannot set up your cart to accept credit card payments.
In order for us to complete your PayPal integration, we will need these PayPal API credentials below.
IF YOU NEED ASSISTANCE WITH GATHERING YOUR CREDENTIALS, YOU NEED TO CONTACT PAYPAL SUPPORT HERE:
https://www.paypal-support.com
1) PayPal Email Address
2) PDT Token (Instructions on how to generate/retrieve your PDT Token provided below).
3) PayPal API User
4) PayPal API Password
5) PayPal API Signature
Below is how to obtain the API credentials (Incl PDT Token) from within your PayPal account:
To get started, from within your PayPal account you must request API credentials. Keep in mind that your PayPal account must first be verified.
HOW TO RETRIEVE YOUR PAYPAL API CREDENTIALS:
1) Log in to your PayPal account.
2) Then simply click this link https://www.paypal.com/businessprofile/mytools/apiaccess/firstparty/signature
3) Once on that page you will see API Username, API Password and Signature.
4) To the right of them you will see a link named "Show". Click on them and the will show your credentials.
5) Open a support ticket (See link below) and paste them into a support ticket.
IMPORTANT: Make 100% SURE, you do not miss copying/pasting anything, because if you do, your payment module in your shopping cart will never work. And you'll have to go back and do this part again for us.
HOW TO VIEW YOUR PDT TOKEN:
1) Simply follow this link to retrieve your PDT Token: https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-website-payments
2) Then look for section titled: Payment data transfer.
3) Then just below it you will see the text: "Identity Token:" and to the right of it you will se a long string of letters, symbols, numbers etc which will look like this sample: 3wn4Xvu_H82B16sm4eHdORRe5VOS0vuBtTqRRJ6KntAbMhHH0
4) Copy/paste this along with your API credentials (mentioned above) and send them to us in a support ticket.
IMPORTANT!! Please make (double) sure you have copy/pasted EVERY single character of your credentials exactly, or when you give it to us, it will NEVER work properly. So double, even triple check that you have copied everything super-carefully.
NOTE: After you have your credentials, send them to us by logging into your (AdultTurnkey) account management area, open a “Help Ticket” and cut/paste all the credentials of the API in the tech support ticket you send us.
To place a "tech Support" ticket do the following:
You can open a new "Support Ticket" by logging into your account management area here:
https://adultturnkeysuperstore.com/whmcs
Email Address:
Password:
Once logged in (along the upper menu) click on "Open Ticket" button, then choose "Tech Support" as the ticket type.
Then, in the next window that loads input (cut/paste) all requested information into your tech support ticket.
Finally, click the "Submit" button to send your ticket
Kind regards,
Management team
