Have a support ticket that hasn't been answered within 24 hours?

  • 16th August 2023
Dear Valued Client, We deeply value your trust in our services, and we always strive to provide you with timely and efficient support. We understand how critical tech support can be, especially when you're facing an issue. To enhance our services and make certain no request goes unanswered, we'd like to introduce a new procedure. If you've ...
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Web store log in issue.....

  • 9th February 2022
Dear valued client, Sometimes you may experience an issue where you try to log into your cart admin page and instead of getting logged in, the page just reloads and goes nowhere.  This could be a browser cache issue. To quickly fix this, you simply need to 'clear the browser cache'.  Here are two free browser add-on extensions (one for Google ...
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Have you submitted your PayPal Payment API credentials to us yet?

  • 8th February 2021
A friendly reminder.... Have you submitted your PayPal Payment API credentials to us yet?  [We need this info in order to activate your payment module (within your shopping cart) so your shopping cart will be able to process all credit card, debit card and PayPal payments from your customers.] If not, please follow the instructions below and ...
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IMPORTANT! Back up your cart database BEFORE making changes to your cart!

  • 29th January 2021
Dear valued client/s.  Before making any changes to your shopping cart "be sure" to always create and download a safety backup copy of your shopping carts MYSQL database. (Instructions below).  This way, if you end up accidentally breaking the functionality of your cart (it can and may happen) you can simply restore your cart to its original ...
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